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TrackIQ: Reimagining fleet management

When it comes to describing changes in the logistics space, ‘overhaul’ would be an understatement, especially since the arrival of the Covid pandemic. Players in the industry who wish to stay competitive have had to come to terms with three key facts, namely:

What is fleet management?

Fleet management is an essential operation for the efficient functioning of logistics operations. It involves ensuring that the overall costs of transportation, fleet and resource utilization, and regulatory compliance of a fleet are at their optimal. All of these measures are instrumental to improving customer satisfaction, increasing revenues, and bringing agility to a fleet

How does one reconcile with these facts to stay competitive? In the coming sections, we will understand the importance of optimizing fleet operations; why technology solutions provide the quickest and most cost-effective way of promoting agility and dealing with uncertainty, and why Fleet TrackIQ should be your go-to choice for optimizing your fleet management practices.

Enabling supply chain visibility, which means that all relevant stakeholders know where shipments are at all times and in real-time, is important for fleet management. This is easier said than done, especially since the larger a supply chain, the more complexities they involve. Developments in technology have now made it possible for deploying scalable fleet management solutions, right from the first mile to the last mile.

Some of its main capabilities include:

Fleet Tracking

End consumers that receive shipments can also benefit from fleet management solution as they can track the status of their shipments. TrackIQ is powered by Artificial Intelligence (AI) and Internet of Things (IoT), which enables powerful capabilities that can help fleet managers to stay on top of any potential service level agreement (SLA) breaches. Rest assured that logistics stakeholders using TrackIQ are being backed by the most advanced technology in the TMS> and fleet management space.

Predicting estimated time of arrival (ETA)

Enabling carrier integration

Key components of fleet management

Fleet managers
Responsible for the overall optimization of fleet operations, right from the strategic aspects of vehicle selection to the execution aspects such as route planning and compliance. Fleet managers are also the first point of contact for resolving any snags on the ground.

Truck fleet management
Trucks are the lifeline of any logistics operation. Given their size and the large volume of shipments they can carry, any initiatives that can ensure: savings in fuel, increase the volume of cargo they carry on each trip, and reduce empty miles goes a long way in contributing to the bottom line and improving customer satisfaction.

Fleet drivers
Responsible for the delivery of all shipments, fleet drivers can optimize their performance with the help of fleet management services, which often provide the quickest possible routes that save on fuel and improve metrics around deliveries. They work closely with fleet managers to prevent SLA breaches in case of unforeseen obstacles.

Fleet maintenance
A cornerstone of fleet management, fleet maintenance involves those practices that keep the health of all the vehicles in a fleet intact. Regular servicing of vehicles, gauging of fuel efficiency, and replacement of worn-out components, among other operations, fall under this category.

Why Fleet SAAS product

Fleet's SAAS product is one of our flagship products that provides end-to-end fleet management solutions. What sets the SAAS apart from other fleet management solutions is that it also provides advanced capabilities, including:

Real-time updates to the end-consumer
End consumers that receive shipments can also benefit from fleet management solution as they can track the status of their shipments. TrackIQ is powered by Artificial Intelligence (AI) and Internet of Things (IoT), which enables powerful capabilities that can help fleet managers to stay on top of any potential service level agreement (SLA) breaches. Rest assured that logistics stakeholders using TrackIQ are being backed by the most advanced technology in the TMS> and fleet management space.

Timely alerts and notifications
With the help of SAAS product, fleet managers can keep track of the progress of individual tours and get highly accurate estimated times of arrival (ETAs), reassign tasks if needed, and be notified of any delays from the get-go. The solution can also provide insights that can benefit fleet drivers with shorter trip durations, faster responses to red flags, and improved productivity.

Analytics and Insights
Aside from the advanced features, Track IQ comes with diverse, intuitive interfaces that never lose sight of users’ needs. Managers can have extensive visibility of their operations across a range of metrics through a control tower interface. They can even get custom reports that bring up important metrics on mileage, driver behavior, idling times among others, for making strategic decisions.

Easy-to use support applicationbr>
Delivery executives on the ground get access to an exclusive app, Fleet on the Road (LOTR) where they can view optimal routes, statuses of various tasks, and electronic proof of delivery. And the end customer can keep track of their shipments, communicate with the fleet manager and provide overall feedback through a white-labeled interface.

Fleet SAAS product: The app that makes things happen

Fleet drivers app is an important link in SAAS holistic set of features. It is the app that all riders under Fleet's SAAS products umbrella use to complete their assigned tasks. This makes it the primary source of data on-ground that populates the dashboards and updates the metrics of Live View.
Fleet Driver's App :Enabling true customer satisfaction
The driver's app is a relatively smaller, but equally important feature of our SAAS product. Through this, the end-consumer can gain visibility on the status of their shipment. It is also the first line of communication between a logistics stakeholder on the platform and their end-consumer via riders and customer service executives. Communication between the end-consumer is reflected on Live View. This ensures that everything possible can be done to ensure customer delight at the backend..
There are no two ways about it: Fleet management is essential to optimizing supply chain performance and customer satisfaction. And technology solutions are the best way forward.