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Why e-commerce companies are choosing the Fleet platform

With experience across leading ecommerce companies, the Fleet dispatch management platform helps you enhance customer delight with frictionless deliveries, right from the time of placing the order to delivery.

With dispatch scheduling, delivery route planning, resource utilization and last mile visibility, you can reduce man-hours spent on logistics planning, save last-mile costs and improve operational efficiencies.

Dispatch thousands of orders every day
Dispatch thousands of orders every day

Manage high volumes of daily orders with automated order workflows

Route your fleets accurately
Route your fleets accurately

Plan optimal delivery routes across scheduled and dynamic deliveries considering 180+ real-world variables

Save time planning your logistics
Save time planning your logistics

Plan and schedule deliveries automatically across your diverse fulfillment models

Never miss a delivery
Never miss a delivery

Offer greater convenience to your customers with their preferred delivery timings and reduce your failed delivery rates

Manage your resources better
Manage your resources better

Organize driver schedules, track resource availability and allocate the right resources to the right tasks

Make lives easier for your ground staff
Make lives easier for your ground staff

Simplify daily task management, navigation, and real-time communications for your riders and delivery partners

Stay on top of your deliveries
Stay on top of your deliveries

Gain more visibility on ongoing deliveries with live tracking, real-time alerts and notifications, and actionable insights

Build more trust with your customers
Build more trust with your customers

Share real-time order status with your customers with accurate ETAs and turn-by-turn navigations

Manage returns effortlessly
Manage returns effortlessly

Auto-plan your reverse logistics along with scheduled deliveries to save time and multiple trips

Offer customer-preferred delivery time windows

Offer customer-preferred delivery time windows

In a survey by Capgemini, 73% of customers said that receiving orders in a convenient time slot is more important than receiving it quickly. With a heightened delivery experience, you can make customers true custodians of your brand.

With Fleet, minimize the risk of failed deliveries and delight customers with the flexibility to select their preferred delivery dates and times at check out or even after order confirmation.

Bring carrier agility to accommodate shifting market requirements

Bring carrier agility to accommodate shifting market requirements

With the rise of Quick Commerce, instant gratification has become the new norm. Add to this variability in order size, priority and delivery windows, brands are struggling to meet customer demand with limited fleet capacity.

The Fleet platform enables dispatchers to:

  • Automatically push orders to the best third-party carrier for each order based on pre-configured system rules—cost of delivery, order size, delivery timeline, priority and more.
  • Gain access to a vast carrier network with a variety of shippers that offer on-demand, next-day, and hyper-local delivery.
Automate warehouse package sorting processes

Automate warehouse package sorting processes

Orders come in sorting centers in varied dimensions and addresses. Using an outmoded parcel sorting process extends delivery time windows, and leaves drivers with less time on the road.

The Fleet platform helps

  • Automate the shipment sorting process by creating distinct delivery zones
  • Accurately geocode printed shipping label addresses
  • Allocate parcels to best-suited drivers based on multiple order parameters
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Deliver excellence with Smart Route Planning

Deliver excellence with Smart Route Planning

Factors like rising fuel costs, poor driver productivity, manual route planning, and lack of real-time visibility complicate delivery processes, while also impacting your profitability.

Fleet' advance routing engine factors in 180+ real world variables to build the most effective route. With this, you can

  • Track orders from origin to destination in real-time across fulfillment channels
  • Extend real-time visibility to customers with predictive alerts
  • Rich order tracking pages that help capture cancellation and rescheduling requests
  • Customize returns and cancellations to implement automated cadences

Resources & Insights

The future of E-commerce lies in achieving same-day and slot-based deliveries
How to increase operational efficiencies in E-commerce

How to increase operational efficiencies in E-commerce

Read story
How Fleet automated logistics operations for Indonesia’s leading E-commerce player

How Fleet automated logistics operations for Indonesia’s leading E-commerce player

Read story

Frequently Asked Questions

Yes, Fleet can help you send ETA-based SMS notifications to a customer.

Yes, Fleet' solutions can handle express and on-demand tasks.

Fleet is curently building Order Splitting as a part of our product roadmap for 2020.

In case the CFA has dedicated fleet for your ops, Fleet has the functionalities to reduce the overall cost landed at the CFA, the daily tracking and reporting of the vehicles for the CFA, and billing reconciliation for your transport managers. In case of non-dedicated fleet, then you can use Fleet to solve for cost contract optimization, fleet mix forecasting, and resource planning to help reduce your billed cost with the CFA.

Fleet has built advanced geocoding solutions that combine machine learning, natural language processing (NLP) and rule-based improvements to gather complete address information and sort items to be delivered accordingly.

Yes, Fleet can help you optimize the routing plans for slotted deliveries.

Fleet can suggest the number of vehicles to be used in case of daily hires. Clip-on GPS devices or a use-and-throw model can be used for tracking the vehicles.

Yes, Fleet takes into account predictive traffic for different vehicle types, whenever possible, from different map sources, and if the vehicle models aren't existing, traffic parameters are considered specifically for these vehicle models. Route restrictions can be modeled on a map against different vehicle models (truck, heavy trucks, small vans), for different times of the day (24 hours window, 2 hours window) and as different types (one-way for specific vehicles, divide across a road, block the usage completely, exclude certain vehicle models, include certain vehicle models)