With experience across leading ecommerce companies, the Fleet dispatch management platform helps you enhance customer delight with frictionless deliveries, right from the time of placing the order to delivery.
With dispatch scheduling, delivery route planning, resource utilization and last mile visibility, you can reduce man-hours spent on logistics planning, save last-mile costs and improve operational efficiencies.
Manage high volumes of daily orders with automated order workflows
Plan optimal delivery routes across scheduled and dynamic deliveries considering 180+ real-world variables
Plan and schedule deliveries automatically across your diverse fulfillment models
Offer greater convenience to your customers with their preferred delivery timings and reduce your failed delivery rates
Organize driver schedules, track resource availability and allocate the right resources to the right tasks
Simplify daily task management, navigation, and real-time communications for your riders and delivery partners
Gain more visibility on ongoing deliveries with live tracking, real-time alerts and notifications, and actionable insights
Share real-time order status with your customers with accurate ETAs and turn-by-turn navigations
Auto-plan your reverse logistics along with scheduled deliveries to save time and multiple trips
In a survey by Capgemini, 73% of customers said that receiving orders in a convenient time slot is more important than receiving it quickly. With a heightened delivery experience, you can make customers true custodians of your brand.
With Fleet, minimize the risk of failed deliveries and delight customers with the flexibility to select their preferred delivery dates and times at check out or even after order confirmation.
With the rise of Quick Commerce, instant gratification has become the new norm. Add to this variability in order size, priority and delivery windows, brands are struggling to meet customer demand with limited fleet capacity.
The Fleet platform enables dispatchers to:
Orders come in sorting centers in varied dimensions and addresses. Using an outmoded parcel sorting process extends delivery time windows, and leaves drivers with less time on the road.
The Fleet platform helps
Factors like rising fuel costs, poor driver productivity, manual route planning, and lack of real-time visibility complicate delivery processes, while also impacting your profitability.
Fleet' advance routing engine factors in 180+ real world variables to build the most effective route. With this, you can
Yes, Fleet can help you send ETA-based SMS notifications to a customer.
Yes, Fleet' solutions can handle express and on-demand tasks.
Fleet is curently building Order Splitting as a part of our product roadmap for 2020.
In case the CFA has dedicated fleet for your ops, Fleet has the functionalities to reduce the overall cost landed at the CFA, the daily tracking and reporting of the vehicles for the CFA, and billing reconciliation for your transport managers. In case of non-dedicated fleet, then you can use Fleet to solve for cost contract optimization, fleet mix forecasting, and resource planning to help reduce your billed cost with the CFA.
Fleet has built advanced geocoding solutions that combine machine learning, natural language processing (NLP) and rule-based improvements to gather complete address information and sort items to be delivered accordingly.
Yes, Fleet can help you optimize the routing plans for slotted deliveries.
Fleet can suggest the number of vehicles to be used in case of daily hires. Clip-on GPS devices or a use-and-throw model can be used for tracking the vehicles.
Yes, Fleet takes into account predictive traffic for different vehicle types, whenever possible, from different map sources, and if the vehicle models aren't existing, traffic parameters are considered specifically for these vehicle models. Route restrictions can be modeled on a map against different vehicle models (truck, heavy trucks, small vans), for different times of the day (24 hours window, 2 hours window) and as different types (one-way for specific vehicles, divide across a road, block the usage completely, exclude certain vehicle models, include certain vehicle models)