chat with us Lets talk! 0722759081 / +2348024089399

Trusted by leading brands in 30+ countries

1mg
vezeeta
lenskart
freshpress
freshpress

Why home service providers are choosing the Fleet platform

On the Fleet platform, you can plan, allocate, and manage on-ground operations with ease.

Manage service time-slots, schedule tasks in real-time, handle resource shortages, and plan day-to-day tasks for home-service executives by taking location preference, skills, ratings, and experience into account without compromising on productivity.

Plan, allocate and manage tasks with ease
Plan, allocate and manage tasks with ease

Automate order lifecycle from the point of order capture to fulfillment and post-fulfillment

Offer greater convenience
Offer greater convenience

Allow your customers to choose their preferred service time slots

Empower your home service executives
Empower your home service executives

Consider location preferences, skills, ratings, and experience of your home service executives without compromising on productivity

Manage customer expectations with ease
Manage customer expectations with ease

Manage high cancellation and reschedule rates by making effective use of idle time and earning your customers’ trust and loyalty

Add real-time visibility to your supply chain
Add real-time visibility to your supply chain

Get live visibility along with real-time analytics, notifications, and insights for fast decision making

Keep customers in the loop
Keep customers in the loop

Share live ETAs, turn-by-turn navigation updates, and service status with your customers with our custom order tracking links

Handle and scale service requests effortlessly

Handle and scale service requests effortlessly

Managing hundreds of service requests in a day across multiple categories is a herculean task.

Dispatchers need to quickly assign tasks in real-time to the most available and suitable agents.

The Fleet platform helps you

  • Quickly assign tasks in real-time to available and most suitable agents
  • Dynamically re-adjust, cancel, and add jobs to planned or ongoing routes
  • Smartly capture and schedule jobs with configurable workflows while keeping a check over on-ground capacity and existing jobs in the pipeline
Power exceptional experience

Power exceptional experience

One of the most common challenges faced by home service providers is managing and adhering to customers' requirements.

The stakes are high as even one unhappy experience can stop the customers from coming back.

The Fleet platform helps you

  • Plan daily and hourly dispatches for agents in a more efficient manner
  • Maximize job completion rate with great efficiency and productivity
  • Meet service efficiency levels to stand by customers’ expectations
Streamline workflow to optimize workforce efficiently

Streamline workflow to optimize efficiency

Field agents often tend to switch jobs for better pay and growth. The high attrition rate in the industry also accounts for repeated learning and unlearning cycles within the organization.

An intelligent resource utilization workflow can help maintain work-life balance for service agents.

The Fleet platform helps you

  • Create an efficient workforce management plan for upcoming tasks with an advanced routing engine
  • Create a well-distributed work plan among all your available agents
  • Optimize service times to the fullest without exhausting your agents
Optimize work routes with elastic constraints

Optimize work routes with elastic constraints

Picking the right executives for the right tasks, planning task routes, and dispatching daily and hourly tasks to executives is exhausting. Manual route planning is not the ideal choice for businesses in the on-demand home services market.

The Fleet platform helps you

  • Create daily routes or span multiple days for agents based on their skills, preferences, serviceability, and availability
  • Take over 180 variables into account to define service windows and calculate the most effective route

Resources & Insights

Logistics Challenges Involved

Logistics challenges involved in home services and how to overcome them

Empowering Time-Sensitive Home Healthcare

Empowering time-sensitive home healthcare services With robust logistics software

Convenient Time-Slot Bookings

Want to offer convenient time-slot bookings to your home services customers?

Frequently Asked Questions

Yes, Fleet has a serviceability API which can be integrated with your customer facing app/website and depending on the current availability of the field executives, service type, customer location, user rating, customer priority, it can give the best possible ETA under which the service can be fulfilled.

Fleet's field executive app has an SDK which can easily integrate with your app interface and provide the same functionalities of Fleet' app.

Yes. The Fleet app has the option to customize more than 10 different kinds of checklist options.

Yes. Either manually or with API integration, you can generate the same lead on the Fleet dashboard with relevant details, and depending on the promised SLA, service type, and the availability of the executives, the best executive will be assigned to the lead.

Yes. Fleet has a slot management API which can be integrated with your customer facing app/website and depending on the pre-planned schedule of your field executives and the service type, customer location, service duration user rating, and priority, it can identify a 'recommended slot' or come up with open slot options.

Yes. Fleet has a slot management API which can be integrated with your customer facing app/website and depending on the pre-planned schedule of your field executives and the service type, customer location, service duration user rating, and priority, it can identify a 'recommended slot' or come up with open slot options.

Yes. For different types of services, Fleet will learn from your execution on the system and provide the option to update your service durations from the learned data.

We are growing...

50%

increase
in productivity of sales and service executives

10%

increase
in sales and service revenue

14%

increase
in SLA adherence

strip-left-pattern

Accelerate your growth with Fleet

strip-right-pattern