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Why industrial service providers are choosing the Fleet platform

The Fleet platform simplifies on-field dispatching for industrial service providers.

Schedule shifts for technicians, capture and schedule jobs with configurable workflows, create daily routes, and dynamically re-adjust, cancel, or add jobs to planned or ongoing routes to provide your customers with improved service experiences.

Enhance customer delivery experiences
Enhance customer delivery experiences

Give your customers greater freedom to select the ideal time for their maintenance appointments with our slot management features.

Planning for optimal productivity
Planning for optimal productivity

Assign technicians for repairs and deliveries in real-time or months in advance to ensure their tasks are well planned.

Save time on travel
Save time on travel

Complete more tasks in a day with optimized routes by factoring 180+ real-life constraints.

Leverage a single source of truth
Leverage a single source of truth

Keep multiple stakeholders informed and coordinate efficiently with our task management capabilities.

Smoothen team workflows
Smoothen team workflows

Reach customers faster with optimized routes, and keep technicians informed of all upcoming tasks with our dedicated driver companion app.

Bring about dynamic dispatch management

Bring about dynamic dispatch management

Scheduling service tasks in response to customer-preferred time slots accounts for hundreds of calculations cannot be done efficiently with manual processes. Dispatchers need to assign tasks in real-time to their most suitable agents based on skill level, time window, category, and types of equipment.

The Fleet plan enables you to

  • Create routes daily or that span multiple days while minimizing transit duration
  • Ensure maximum fleet utilization with skill-based technician and vehicle allocations
Tailor services to meet customers’ real-time needs

Tailor services to meet customers’ real-time needs

Industrial service customers have unique business demands and expectations based on their size, product use, and locations. Brands have to take all preferences into account when designing workflows for different customer types.

With the Fleet platform, dispatchers can ensure

  • All the necessary parts and equipment for various jobs are available before dispatch
  • They pick the right technicians to maximize customer satisfaction and productivity
Industrial logistics solutions for real-world constraints

Industrial logistics solutions for real-world constraints

Technicians spend hours getting from one place to another, and more time spent on the road means less time spent on jobs at site. Manual route planning can cause unnecessary delays, sub-optimal routes, extra miles traveled, and additional costs for the business.

Fleet route planning engine

  • Takes multiple on-ground variables into account to define optimal service windows
  • Calculates the most effective route for technicians to spend minimal hours in travel
Proactively plan shifts for job pipelines

Proactively plan shifts for job pipelines

In search of sustainable ways to grow, industrial companies need to go from reactive to a proactive approach while planning job shifts. To ensure sufficient capacity and effective demand forecasting and schedule planning, digitization of logistics planning is a must.

The Fleet platform enables dispatchers to

  • Schedule shifts for technicians on the ground months in advance to guarantee sufficient capacity management
  • Meet demand in real-time as well as by accounting for sick days, holidays, and unplanned absences on a single platform

Resources & Insights

How Fleet is managing customer-preferred time windows for its clients

How Fleet is managing customer-preferred time windows for its clients

Read story
Streamlining last-mile logistics for services-based companies

Streamlining last-mile logistics for services-based companies

Read story
Why automation is the next step in your dispatch optimization journey

Why automation is the next step in your dispatch optimization journey

Read story

We are growing...

50%

increase
in productivity of sales and service executives

10%

increase
in sales and service revenue

14%

increase
in SLA adherence

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Accelerate your industrial services growth with Fleet

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Schedule a meeting with Fleet

How can Fleet help manage your logistics?

  • Fleet proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons etc. to come up with the best route plan every day.
  • Track your orders in real-time with the Fleet Live Dashboard. Fleets’ last-mile delivery app Fleet On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle (fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

43m+ miles

Reduction in distance traveled

18m+ tons

Reduction in GHG emissions

$200 m

Savings in logistics costs
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