Welcome to the Fleet Driver App (“App”). This Privacy Policy explains how [Your Company Legal Name] (“we”, “us”, “our”) collects, uses, discloses, and protects information when drivers use the App to receive assignments, navigate, and update delivery status.
This policy is designed to meet requirements of the Kenya Data Protection Act (2019), the EU/UK GDPR, and the California CCPA/CPRA, to the extent applicable.
Controller/Operator: Fleet Africa
Contact: [email protected]
Website: www.fleet.ke
We collect the following categories of personal and device information when you use the App:
| Category | Examples | Collected When |
|---|---|---|
| Account & Identity | Name, phone number, employee/driver ID, organization ID, vehicle ID, email/username. | Account creation, login, assignment to an Organization. |
| Location (Foreground & Background) | GPS coordinates, speed, heading, accuracy, timestamps, trip routes, geofences (e.g., arrival at pickup/drop-off). | While app is in use, and—if enabled by your Organization—while running in the background to support live tracking and ETA accuracy. |
| Device & App Info | Device model, OS version, app version, unique identifiers (e.g., Instance ID), push tokens, network type, IP address. | On install, login, and during normal operation for diagnostics and notifications. |
| Usage & Diagnostics | Crash logs, performance metrics, feature usage events, error reports. | Automatically collected for reliability and support. |
| Operational Data | Orders/trips assigned, timestamps (accept, start, arrive, complete), photos of proof of delivery (POD), signatures, notes, scan data. | When you accept/complete tasks, capture PODs, or update statuses. |
| Media (Camera/Photos) | Images for POD, damage evidence, ID or document scans (if your Organization enables these flows). | When you use in-app camera or upload media. |
| Contacts/Call Logs (Optional) | Customer or dispatcher phone numbers (dial-out), call duration (no content), if your Organization enables in-app dialer. | When you place calls from the App (we don’t record call audio). |
| Payments (Optional) | Stipend/payout account details if payouts are managed in-app (via a secure provider). | When you set up or receive payouts. |
We retain personal data for as long as needed to provide the App and fulfill the purposes above, and as required by your Organization’s policy and applicable laws.
| Data Type | Typical Retention |
|---|---|
| Operational records (trips, POD, timestamps) | 12–84 months (per Organization policy/regulation) |
| Location traces | 3–24 months (minimized where feasible) |
| Crash & diagnostics | Up to 24 months |
| Account & identifiers | While account is active, then securely archived or deleted |
You or your Organization may request deletion as described below.
Depending on your jurisdiction, you may have the right to:
To exercise rights, contact us at [email protected] or contact your Organization’s administrator. We will coordinate as needed.
CCPA/CPRA: California residents may request access/deletion and opt out of “sale”/“sharing” (we do not sell or share for cross-context behavioral advertising).
The App may request these Android permissions (exact set depends on your Organization’s configuration and your device OS version):
ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION – precise/approximate location for routing, ETAs, geofencing.ACCESS_BACKGROUND_LOCATION – continuous tracking for active trips and safety, even when minimized (Organization-controlled).ACTIVITY_RECOGNITION (optional) – motion detection to optimize tracking and battery usage.CAMERA / READ_MEDIA_IMAGES – POD/damage photos and uploads.POST_NOTIFICATIONS – task updates, alerts, reminders.READ_PHONE_STATE / CALL_PHONE (optional) – initiate calls to customers/dispatch; we do not record call audio.INTERNET / ACCESS_NETWORK_STATE – connectivity and sync.RECEIVE_BOOT_COMPLETED (optional) – resume essential background services after reboot during active shifts.In the Google Play Data Safety form, we disclose collection, purpose, and sharing consistent with this policy and the App’s current feature set.
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including encryption in transit (TLS), access controls, logging, and minimization. No method of transmission or storage is 100% secure; we continually improve our protections.
The App is intended for professional use by adults. We do not knowingly collect data from persons under the age of 16 (or the age defined by local law). If you believe a minor has provided data, contact us and we will take appropriate action.
Your data may be processed in countries other than where you reside. Where required, we rely on lawful transfer mechanisms (e.g., Standard Contractual Clauses) and ensure comparable protections.
We may update this policy to reflect changes in the App, laws, or operational practices. We will post updates here and, where appropriate, notify you in-app. Continued use after the effective date constitutes acceptance.
Questions or requests about privacy? Contact our Privacy Team:
Email: [email protected]