Bidco accesses 100+ new transporters to support growth
At a glance
3+
Years on Fleet
1,000%
increase in order volume
-27
minutes per delivery
+85%
Net Promoter Score
91%
On-time
delivery
BACK GROUND
MyDawa, which recently raised a 20m$ venture round, is Africa’s largest online pharmacy that offers telemedicine, e-health services and its main product , delivery of pharmaceutical products.
With staggering growth , and growing customer expectations MyDawa needed to adapt fast! In any e-commerce business customer churn is directly related to the delivery experience of end consumers. MyDawa started using Fleet to manage their last mile delivery in 2019. SLA adherence and track delivery performance, this includes customers reviews and ratings on every delivery.
LAST-MILE CHALLENGE
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Lasting results
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Deliver on-time, everytime.
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